![]() ![]() ![]() If the issue persists, would you please tell us more details such as the screenshot of the error message. If still you cannot login to the Skype for Business client, try the following steps:ġ.) Go to Credential Manager found at the Control Panel > User Accounts > Manage your credentials > Windows Credentials > Generic Credentials > Remove the sign-in credentials for the user (email address)Ģ.) Login to Skype for Business using the app password and let me know if there is any improvement. If you forget the app password, please follow the steps to create ![]() Try to login on the Skype for Business client using the app password that was given to you. From my experience whenever you have just setup 2-factor authentication for the users, right? If so, you need to login with the app password on credential logins.
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